HELEN WATERS, ASSOCIATE DIRECTOR AT STEER GROUP, OUTLINES THE COMPANY’S WORK TO HELP IMPROVE SERVICES IN THE WEST MIDLANDS AND SUGGESTS HOW THE RAILWAY CAN RECOVER FROM THE PANDEMIC
In late 2019, Steer was engaged by Network Rail’s North West and Central Region to work with West Midlands operators to develop short-, mediumand long-term whole-railway solutions to materially improve the effectiveness of the railway timetable operated in the region. The purpose of this project was to ‘shine a light’ on the core challenges and to help restore the confidence of stakeholders and customers in the operational delivery of the railway in the West Midlands.
