ESSEX COMMUTERS KEEP THE FAITH

The two Southend to London routes are bucking the trend of falling passenger numbers into London, as THEO STEEL explains

The 2018 Golden Whistles awards celebrated c2c’s return to the top of the punctuality league. The operator recorded an ‘On Time’ Moving Annual Average (MAA) of 83.7% for the year to the end of Period 9 (9 December 2017); the On Time measure records punctuality at most station stops. c2c is also now top of the Transport Focus National Rail Passenger Survey for commuter routes, at 90%.

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