Institution of Railway Operators

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Rail in the North of England Conference Session 3

Welcome to the final session of the Modern Railways Fourth Friday Club's online Rail in the North of England conference. Today we welcome speakers from Merseytravel, TransPennine Express and Eversholt Rail.

Passenger Experience award - Railway Industry Innovation Awards 2020

This category comprises entries focused on making journeys better for passengers, whether that’s through better information, an improved on-board experience or better customer service. The shortlisted entries are introduced by category sponsor the Institution of Railway Operators